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Definitions and Key Terms
To explain things as clearly as possible in this Return & Refund Policy, the following terms are defined:
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Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to The Pro Impact, currently operating as an MSME, which is responsible for your information under this Return & Refund Policy.
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Customer: refers to the individual or organization that signs up to use The Pro Impact Services for career coaching, training, consulting, or branding.
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Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit The Pro Impact website and use the services.
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Service: refers to the training, coaching, consulting, or branding services provided by The Pro Impact, as described on this platform or in related communication.
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Website: The Pro Impact’s official site, which can be accessed via this URL: [www.theproimpact.com]
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You: a person or entity that is registered with The Pro Impact to use the Services.
Return & Refund Policy
At The Pro Impact, we strive to provide services that bring clarity, confidence, and transformation. We value the trust you place in us and want to ensure fairness in our policies.
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If you are not satisfied with the service or unable to continue, you may request a refund within 7 days from the start date of the service (the first scheduled session) or before the completion of two sessions (whichever is earlier).
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Refund requests must be made in writing via email to support@theproimpact.com.
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Approved refunds will be processed within 14 working days.
Your Consent
By using our website, registering for our programs, or purchasing any service, you consent to our Return & Refund Policy and agree to its terms.
Changes to This Policy
We may update, amend, or make changes to this document to accurately reflect our services and policies. Any changes will be prominently posted here. Continued use of our services after such changes will mean you agree to the revised policy.
Contact Us
If you have any questions or concerns about our Return & Refund Policy, please contact us:
📧 Via Email: support@theproimpact.com
🌐 Website: www.theproimpact.com